Crazy domains is a well-known provider of Web Hosting and IT services in Australia, India and the Middle East. Crazydomains has disabled the cPanel SSL module, for no other reason than to try to force you to buy their overpriced SSL Certificates. This guide will go through how you can easily install an SSL certificate on your website through the Crazydomains hosting manager while at the same time, saving quite a bit of money.
- Step 1: Generating a CSR and Private Key
- Step 2: Order and Configure the SSL Certificate
- Step 3: Upload the certificate files and the private key to your server
- Step 4: Issue a support request to install the certificate
- Step 5: Check the SSL is working
Step 1. Generating a CSR and Private Key
1: Head over to the SSlTrust CSR Generator Tool to generate your CSR and Private Key.
Domain: Type in your complete Domain Name (with or without the www)
City: Complete name of the city, no abbreviations.
State: Full name of the state.
Country: Choose your country from the dropdown list.
Company: If you are a business; Enter your legal entity name. If you're not a business, any value entered will not be used in your certificate.
Company Division: If you are a business; Write the appropriate division of your company. It is best to use something generic such as "IT"
Email: Enter your email address
Passphrase: It is used to confirm the identity of the individual who requests the certificate. This is not mandatory.
Description:Used for CSR identification purposes only.
2: Once you're on that page, fill in all your information and scroll down to the bottom and click on Generate CSR.
After you click on the Generate button, you will be presented with your CSR. Your Private Key should be saved and stored in a safe location as you will need it later.
Step 2. Order and Configure the SSL Certificate
Now we need to order an SSL Certificate. If you visit our SSL Certificates List page, you will have a selection of Certificates you can order. If you have a simple website wanting to secure the one domain, you will be fine to use a Comodo PositiveSSL. If you are a business website you may want to look at using a Business SSL, we recommend a GeoTrust SSL such as the True Business SSL.
If you require any assistance with selecting an SSL Certificate, please feel free to contact our sales team and they will be happy to assist.
1: Order the SSL and complete the checkout.
2: Once you have completed the SSL Certificate Purchase you can begin the configuration process. This can be started by going into your SSLTrust account and managing your recent purchase.
You then will need to click the Submit Configuration button to begin the configuration process.
3: You now need to paste in the CSR you generated in your SSLTrust CSR Generator. This includes the lines:
-----BEGIN CERTIFICATE REQUEST---- -----END CERTIFICATE REQUEST-----
Select OTHER or WHM/cPanel for your Web Server Type.
You will need to also enter the Site Administrator Contact Information.
This information is to be of the individual who is responsible to approve and SSL Certificate. If it is a business SSL, it needs to be a contact under the business.
The Technical Contact Information is the details of the individual responsible for the installation and management of the Certificate.
If you have ordered a business SSL, you will also be required to enter your business details. These should be the correct address and phone number and legal entity name. They will be required to be validated by the Certificate Authority, any mistakes will cause delays. More information on Business Validation can be found here.
4: Click Continue to go to the next Step. Here you need to select the Authentication Method to validate your domain name. This is required to prove you own the domain name and have permission to issue an SSL Certificate for the domain.
Select the method that will be the easiest for you to use; File-Based Authentication ( HTTP / HTTPS ), CNAME Based Authentication ( DNS ) or Certificate Approver Email.
If you have access to one of the listed emails, this can be the quickest method
Click Continue/Submit to finish the Configuration process.
After you complete the domain validation via your selected method, your SSL will be issued. If you ordered a Business SSL, you will need to wait for the Certificate Authority to complete the Business address and phone validation. If the validation has not progressed, or you have not received your Certificate after some time, please contact our support team so we can check on its status.
How to validate your Domain Name using the CNAME record method via CrazyDomains
1: Head over to the Crazydomains Account Manager and click on Web Hosting on the top left.
Now, click on Control Panel
2: Once you're in the control panel, scroll down and select Advanced Zone Editor under Domains.
3: Once you've clicked on that, add a CNAME record there along with the pointing sub-domain. Also, the TTL should be set to 3600.
Step 3. Upload the certificate files and the private key to your server
When your SSL Certificate has been issued, you will be emailed the Certificate Directly from the Certificate Authority. You can also download it from your SSLTrust Portal. Downloading it from the SSLTrust Portal is a good option as we format the certificate in an easy to use way.
Again, view your certificate management page within SSLTrust
1: Click on the Manage button and collect/download your certificate as a zip file
Note:- Make sure that you save all your certificates and your private key in one folder to make it easy tk upload files to your server
2: Head over to the Crazydomains Account Manager and click on Web Hosting on the top left.
Now, click on Control Panel
3: Once you're in the control panel, scroll down and select File Manager under Files.
4: Navigate to the SSL SSL Folder and create a new folder there called uploaded-ssl-files
Then, upload all 4 certificates and your private key(text file) to that folder and save the path to that folder. If you have followed the naming convention stated above, the path will be
Step 4. Issue a support request to install the certificate
Crazydomains has disable the cPanel SSL module, for no other reason than to force you into buying their overpriced SSL Certificates. There is only one way around this, issue a support request and let their server department install the certificate on your server.
1: Head over to the Crazydomains home page and find the contact button on the top-right
Once you click on that, you will be taken to the CrazyDomains Support page. There, you will find an email section in the middle of the page. Write an e-mail to the Server Department with the Subject titled - Certificate Installation. In the contents of that message, do mention the path to the folder containing all the certificates and the private key.
After sending them that email, you should expect their support team to install the certificate on your server in about 4-24 hours depending on whether it is a business day and how their workload is.
Step 5. Check the SSL is working
It is a good idea to go to your website and see if it works via https://www.yourdomain.com
We also recommend you use this tool to check the install has been completed successfully: www.ssllabs.com/ssltest/
You may need to get your web developer, or update your website yourself, to make sure all files use https:// and all links to your site and within your website use https://
If you require any assistance with your SSL Installation please contact our friendly support team.